Spectra-logic NTIER700 Manual do Utilizador descarregar pdf (Página 21)

nTier700 BlueScale Firmware Firmware Package History

July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance

WheninstallingthenTier700,makesurethatit

canaccessaproperlyconfiguredDHCP/DN S

server.Or,enteraknowngoodIPaddressifyou

areusingastaticIPaddress.Otherwise,Remote

Desktopmaynotwork.Ifitdoesn’t,attacha

monitor,keyboardandmousetothenTier700so

youcan

reviewtheeventlog.Lookforthe

followingerror,whichcorrespondstotheRemote

Desktopconnectionattempt:

TheRDPprotocolcomponent“DATA

ENCRYPTION”detectedanerrorintheprotocol

streamandhasdisconnectedtheclient.

EventType:Error

EventSource:TermDD

EventID:50

Description:

Ifyouseethiserror,followthedirections

found

inMicrosoft’sKnowledgeBasearticleKB323497

http://support.microsoft.com/kb/323497torepair

theproblem.

Attheendofapackageupdate,youmaynotbe

automaticallyredirectedtotheBlueScaleWeb

interfaceloginpage.

Iftheupgradeseemstohavestalledafter

rebooting,manuallyconnecttotheloginpage.

Ifoneormoredrivesassigned

toalogicalvolume

havefailedoraremissing,thereisnoinformation

aboutthedrivesonLogicalVolumespageofthe

BlueScalewebinterface.

ChecktheDrivestabontheblade’soperator

panelortheOverviewscreenontheweb

interfacetoidentifythemissingdrives.

IfMicrosoftSystemCenter

DataProtection

Manager(DPM)2007writestotapedonot

succeed,checkthedrivemapping.Thedrives

mustbeassociatedwithalibrary—forexample,

refertothefollowingscreen,whichshows

correctlymappeddrives.Thisisaknown

Microsoftbug,andSpectraLogiciswaitingfor

thepatchtofixthis

problem.

Note: AsofBlueScale2.7.1.7DPMisnolonger

includedwiththenTier700.

Ifthedrivesarenotmappedcorrectly:

1. StopDPM.

2. Start theMicrosoftRemovableStorage

Manager(RSM)serviceandmapthetape

drives.

3. StoptheRSMservice.

4. RestartDPM.Thedrivesshouldbemapped

correctlyandwritesshouldnow

succeed.

Problem Workaround

Drives are indented

showing that they are

associated with the Spectra

Logic library (Spectra Logic

Medium Changer-2)

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