
nTier700 BlueScale Firmware Firmware Package History
July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance
17
Known Issues
BlueScale2.6.0.7
ThisreleaseimprovestheoverallreliabilityofthenTier700.
Resolved Issues
TheFileMigratorinstallationfileshavebeenaddedtosystemdiskonthe
the64‐bitWindowsversionofthenTier700.
Note: AsofBlueScale2.7.1.7,FileMigratorisnolongerincludedwith
thenTier700.
Problem Workaround
TheDriverInstall/UpdatewizardinWindows
DeviceManagerdoesnotcorrectlyinstalltape
drivedevicedriversonthenTier700.
Followtheinstructionsin“UpdatingTapeDrive
DeviceDrivers”sectionoftheSpectranTier700
BackupandArchiveApplianceUserGuideto
downloadtheappropriatedriversandinstall
them.
Note: Ifyoupreviouslyinstalled/updated
the
devicedriversusingthewizard,youmustfirst
uninstallthedriversanddevices,thenreinstall
them.
ThedevicedriversforIBMLTO‐4tapedrives
includedintheBlueScale2.7.1.7firmware
packagedoesnotsupporthalf‐heightIBMLTO‐4
tapedrives.
DownloadandinstallthemostcurrentLTO‐4
device
drivers.Referto“UpdatingTapeDrive
DeviceDrivers”sectionoftheSpectranTier700
BackupandArchiveApplianceUserGuidefor
instructions.
WhensendingASLfiles generatedby
AutoSupport,thesendlogoperation failsifthe
E-mail FromfieldintheAutoSupportMail
Recipientsconfigurationcontainsan“@”symbol.
Whenconfiguringmailrecipients
in
AutoSupport,leavetheE-mail Fromfieldempty
orsimplyincludethe domain(forexample,
spectralogic.com).
IftheWindowspasswordisleftblank,you
cannotloginintoBlueScalefromeitheradirect
connectiontotheWindowsoperatingsystemor
throughtheBlueScalewebinterface.
MakesurethatyousettheWindowspassword.
Donotleaveitblank.RefertotheSpectranTier700
BackupandArchiveApplianceUserGuidefor
informationaboutsettingtheWindows
Administratorpassword.
TheBlueScalewebinterfacemaynotoperate
correctlywhenaccessedbyaserverrunning
WindowsServer2008AND InternetExplorer 7.
UseMozillaFirefoxoradifferentversion
of
InternetExplorer.
Whenmultipleserversareconnectedtothe
nTier700andactivelytransferringdata,you
occasionallyloseaccesstosharedfolderswhen
theBlueScalewebinterfaceisrunning.
Ifyouhavealargenumberofclients attachedto
thesystemandloseaccesstosharedfolders,
configurethesystem
torestarttheServerservice
automatically.
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